About a year ago I created a website for one of my clients. They already had a domain name and hosting through Vistaprint, so we changed the nameservers over to my server as Vistaprint would only let us use pre-made templates.
They told my clients that they had to unlock their domain to change the nameservers, so they paid to unlock it, forwarded us all the details, then we logged into
OpenSRS.net and changed the nameservers accordingly.
Unfortunately the domain expired there in November, and has about 10 days left now before it gets released back into the public. They have contacted Vistaprint but there is nothing they can do apparently.
Who owns the domain, where is it, and is it in limbo somewhere?