a website I control is showing 403 errors only on company machines on their own network.
It's throwing an Access forbidden! error
www.example.com Tue Oct 1 Apache mod_fcgid/2.3.7 mod_auth_pgsql/2.0.3
The company uses another IT firm for their servers. I'm almost certain this is a problem with their internal network. My guess is some kind of DNS / routing conflict. Their company server uses the same URL (www.example.com).
I realize this puts me in a bind. I can't solve this issue for them, or ask specific enough questions here to get the answer to the actual problem.
My question is - is there any kind of workaround I can provide them in the mean time to access their site?