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I am in the process of moving my DNS records from Network Solutions to the Amazon Route 53 service. While I know and understand a little about the basic kinds of records, I am stumped on how to create the record that will point to the MX record on Network Solutions (if I'm even saying that right).

On Network Solutions I have this:

Mail Servers (MX Records)  

Note: Mail Servers are listed in rank order 
Add Sub-Domain
MXMailServer(Preference)    TTL   7200    Network Solutions E-mail

I have read that the payload for an MX record state that it must point to an existing A record in the DNS. Yet in the example above, that inbound.myapp... record only has the words "Network Solutions E-mail" next to it. Our email is hosted at Network Solutions.

I have already created the CNAME records that look like this:  7200  7100

Since I am only using Amazon as the DNS, do I even need to do anything with that MX record? I appreciate your help, I googled and researched this before I posted, this is my first post on webmasters although I've been on SO for a few years.

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Maybe this Server Fault question might be helpful to you. – dan Jul 17 '13 at 23:38

2 Answers 2

You created a CNAME alias which points to the domain name of the MX record, this won't do what you want. A mail server explicitly looks up MX records so you need to put the alias into the MX record, for my Google Apps account I have the following in my zone file:   300 IN  MX  5   300 IN  MX  1        300 IN  MX
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I don't think I was clear about the CNAME records I set up, I have clarified them, please let me know if your answer still applies. – AKWF Jul 17 '13 at 22:46
Unless they are marked as MX and have a priority set they will not be read by the mailserver. I can't check NetSol as I have everything pointed to Cloudflare. – Daniël W. Crompton Jul 18 '13 at 0:21

Best practice to create MX records is to create a name alias then point to that alias with MX record.

For example, you have a mail server with IP: and need to receive email on domain

  1. Create A record with IP address
  2. Create MX record that points to

Note: Never create MX records that point directly to the IP address.

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