Webmasters Stack Exchange is a question and answer site for pro webmasters. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

We run www.tekiki.com. Some users, including us, cannot reach www.tekiki.com because of DNS issues. The site resolves fine on the desktop, but it fails from our iPhones and iPads. This doesn't happen to everyone. We noticed the problem yesterday, then set our DNS servers to Cloudflare's DNS servers, hoping that would fix things.

Accessing the site by IP addr loads the site fine.

Two questions:

1) Does anyone know what the solution is?

2) Should we use other DNS servers besides Cloudflare?

share|improve this question

closed as off-topic by Stephen Ostermiller Nov 25 '13 at 2:53

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "This question appears to be off-topic because it is unlikely to help anybody else. Examples include individual website reviews for SEO purposes and general website troubleshooting." – Stephen Ostermiller
If this question can be reworded to fit the rules in the help center, please edit the question.

Get a report on your DNS, dnsstuff.com – Anthony Hatzopoulos Jun 4 '13 at 21:12
  1. Your site appears to be loading fine now. It's possible you just needed to wait for your DNS changes to propagate.

  2. Cloudflare provide very fast free domain name resolution. It's worth sticking with them unless they don't offer a DNS feature you need.

share|improve this answer
OK, thanks. We were using the default Go Daddy DNS servers, but you recommend Cloudflare over Go Daddy, I presume? Thanks again. – Crashalot Jun 4 '13 at 20:05
Yes. Even if you don't turn on Cloudflare's CDN and protection services (which are also excellent), their DNS hosting is fantastic. – Nick Jun 4 '13 at 20:32
techcrunch.com/2013/03/03/… and read the comments. – Anthony Hatzopoulos Jun 4 '13 at 21:08
@AnthonyHatzopoulos No service has 100% uptime. e.g. wired.com/wiredenterprise/2012/09/godaddy-moves-to-verisign Cloudflare downtime is rare and their team offers excellent incident reports on their blog. – Nick Jun 4 '13 at 21:52
@Nick no kidding but 1 hour down is a lot of time. And it happened 3 times in one year. I have nothing against the company and their free services are great. But they are still fairly new on the DNS scene (maybe 4 years). Even their CEO Mr Prince thought it was unexceptional downtime. Free service is that, you get what you pay for. I just wanted to put it out there so people can make their own decisions. – Anthony Hatzopoulos Jun 4 '13 at 22:37

Not the answer you're looking for? Browse other questions tagged or ask your own question.