I have bought a domain from
bigrock.com and hosted website on their server.
Initially, I was not able to access my site with its name e.g.:
www.sitename.com, but it was accessable with its IP address. So I wrote to BigRock about that, they told me that "Your site is working fine for them" and they gave me screenshot with name.
I got confused, so my friend suggested to change the DNS server address in my router with Google's DNS servers name (
188.8.131.52), I did it and I was able to access my website with its name.
Now my website is done and live but many people are not able to access it, only few doesn't face problem. I cannot tell everyone to update their routers with Google's DNS server names!
I again wrote to BigRock about it, but they are again saying "Your website is working fine!"
How do I solve this problem? Am I missing some configuration in CPanel? Is it in my scope? or shall I move to another Web-Hosting provider?
UPDATE: 1 One month have elapsed I have registered my domain hosted it. I was developing it from a month. (Updating it with FileZilla daily)
UPDATE: 2 Domain Name: www.nistnu.in
Tested on : http://dnscheck.pingdom.com/
Delegation not found at parent.
No delegation could be found at the parent, making your zone unreachable from the Internet.
Not enough nameserver information was found to test the zone www.nistnu.in, but an IP address lookup succeeded in spite of that.