Take the 2-minute tour ×
Webmasters Stack Exchange is a question and answer site for pro webmasters. It's 100% free, no registration required.

Can anyone tell me why Google indexes a site http://0.3c.7aae.static.theplanet.com instead of the actual domain name (my domain was registered with webmaster tools).

The aforementioned link was linking to my site, but has now become a broken link. Initially I tried 301 directs, but nothing worked.

The hosting company cannot explain why. Leaving me wondering what to do? Any guidance would be appreciated.

Thks

share|improve this question
add comment

1 Answer

If you take a look at your name servers:

http://host.robtex.com/ns2.hostinginmind.com.html#records you can clearly see this is on their network. What's happened at some point in DECEMBER 2012 your site was operating on that domain. Now the problem seems fixed as http://0.3c.7aae.static.theplanet.com no longer works. It may take a couple of weeks for Google to catchup. Personally I'd contact Google as there's nothing you end you can do unless you have ownership of theplanet.com....

If own theplanet.com do a move site request.

share|improve this answer
    
Thanks you for your reply, much appreciated. This is a great forum. –  user174117 May 17 '13 at 17:11
    
Site move requests via Google Webmaster Tools only work for changing a domain name. They don't allow a webmaster to move a site from a subdomain on one domain name to a full domain name. So that tool won't work in this case. –  Stephen Ostermiller Jul 16 '13 at 11:03
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.