After a (corporate) customer bought some items in our online shop, we send an email with an overview what he has bought to him.
We'd like to inform our customer about received payments, packet tracking, etc.
I would solve this by assigning each order a random ID and add a link to each mail.
The link may be like this:
Would you take additional measures to protect the data? Or choose a completely different solution?
- no annyoing status updates per mail (especially if frequent updates occurs)
- single information source (never outdated)
- shareable (e.g. to his boss or colleagues)
- private data exposed on publicly accessible website (e.g. phone numbers, payment details)