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I've got a site that's showing a 9% CTR for a phrase in Google Webmaster Tools, but the average position for my site is 14th (this includes 7 local results for this phrase).

I was a little confused as to what the CTR actually meant, is it :

  • for each person who searches for that phrase 9% of them click my site.

or

  • for each person who actually sees my site in the search results 9% of them click through (bearing in mind 14th is high on page 2 when the local listings are used).
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2 Answers 2

up vote 5 down vote accepted

The CTR is always a calculation of clicks divided by actual impressions of your link. The Webmaster Tools help page says the same, so the last statement would be true.

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Google personalize search results. So it could be that for the exact same phrase your webpage sometimes comes on page 1 and sometimes on page 2. Therefore it is possible to still get a relatively high 9% CTR and average position of 14th.

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