Take the 2-minute tour ×
Webmasters Stack Exchange is a question and answer site for pro webmasters. It's 100% free, no registration required.

My Question: Our webhost provider wont make it so we can upload .html files to our DNN site trhough the DNN File Manager page. Is that normal, should I push them to allow me to do this?

We have recently transferred our website to a Dot Net Nuke run website. We originally had our website on a Linux server with Python scripts handling the backend. Obviously we now have a Windows server running .NET with ASP .NET code on the backend.

Our webhost is a local Australian company. And they are saying we cant upload any .html files to the main part of the server, ie, www.ourdomain.com/Portals/0/. They are saying that the only place I can upload .html files is via FTP to this folder *www.ourdomain.com/Portals/0/html_content*

This is a major problem for me because I am trying to upload my own skin which means I need to upload a main.html file to www.ourdomain.com/Portals/0/skins/myskin/ but they wont let me?!

I guess what I am asking is, is this normal practice, why would they not allow this? As an experienced web admin for Linux servers and as someone who is used to being able to do whatever I want on my OWN server this is someing that really pis$%s me off!

share|improve this question
Are the directory they are telling you to use and the document root the same place? (We can store files in domain.net/var/www which is over FTP, but publicly it is served as domain.net/ >> /var/www/[files]). Is the www.ourdomain.com/Portals/0/html_content the path of your FTP or your website? If so, does that directory serve from the root of your domain? –  ionFish Nov 29 '12 at 1:58
@ionFish no our root is /Portals/0 and I need to upload the skin html file to /Portals/0/Skins. The FTP only allows /Portals/0/html_content/. Is this normal for the webhosts to not allow uploads of simple html files, how do I upload my own bloody skins?! –  Jake M Nov 29 '12 at 3:38
add comment

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.