I am really struggling with the renewal of the SSL certificate. I have completed the correct steps but when I get to the last step to click on "Web Hosting Settings" it gives me the error: There is no IP address 196.x.x.x in the pool.
The public IP has been assigned to the domain and I can see the IP on the server. The domain is on a Linux server with Plesk 9.5. Can it be Plesk 9.5 version that is the reason why I can't renew this SSL certificate?
If I click on a domain on the same server with a working SSL certificate it gives me the same error.
Any help or just someone who can confirm that the problem is the Plesk 9.5 version.