I have a .net MVC 3 Website hosted on a Server 2008 r2 VPS. The site only uses ssl 3.0 connections, so if you connect using
http it will bump you up to
https. The site is for a small company, just for staff to check messages, etc. but for some reason a couple employees and one sister company are unable to access it. The DNS records were set months ago, and most people have never had a problem.
I had heard that IE may have some issues accessing secure pages so to check if this was the problem I made one page non-secure and sent out the link and they were still unable to access it. I also connected to random proxies trying to see if they would have an issue and had no problems.
The business that can't access it uses Internet Explorer (I don't know what version) and the IT department said it was not being blocked on their end. I don't know what browser the people who can't access it are using.
I'm in the process of getting more information as to what exactly the error people are having, but I thought I mine as well ask here for some common things to check, or what you think it may be. Is there any DNS stuff to check, I have both an A record and AAAA, the only thing weird is that the name server fields are blank and it won't let me change that (perhaps this has something to do with the domain being bought via Google Apps originally.) I can't think of anything else to try.
The reason a few people weren't able to get to the site was their own firewall or security settings etc, and these have now been fixed.
However the business that still can't get on may have a different problem:
On Internet explorer if they enter the url and press enter, they get the busy icon for a long period of time (I don't know how long but would assume over 30 second or more) then it redirects them the Bing and searches for the domain name.
I don't know what the problem is, but I have a meeting with their IT department later this week.