Tell me more ×
Webmasters Stack Exchange is a question and answer site for pro webmasters. It's 100% free, no registration required.
up vote 0 down vote favorite

As far as I've been able to gather you can only co-brand the checkout process, but the PayPal documentation is fairly convoluted. Has anyone managed to put a logo on the actual emails paypal sends out?

share|improve this question

1 Answer

up vote 1 down vote

You can customize the payment pages by specifying header & footer URLs. However, there's no way to change the actual receipt email customers receive.

But, if you have some programming ability, you can just disable the default email receipt that PayPal sends out, then use the IPN API to send out your own receipt, which you can customize and make however you want.

Edit: There's no way to disable or customize the payment notification emails PayPal automatically sends customers after they make a purchase at your store. So the only way to send a custom-branded email receipt without the customer receiving 2 purchase confirmations is to use a proper payment gateway.

share|improve this answer
I have used the IPN API in the past to send out e-mails with additional information to the purchaser, but wasn't aware that you could actually disable the PayPal receipt. – Sherwin Flight Apr 27 '12 at 4:17
@Sherwin: Upon further investigation, it appears that your initial impression was right. There's no way to disable the PayPal notification. Authorize.net and other payment gateways have this option, so I simply assumed that PayPal had this option as well. But I guess the notification e-mail isn't really something PayPal is sending on behalf of PayPal merchants, but rather more like a bank statement PayPal provides PayPal consumers. – Lèse majesté Apr 27 '12 at 6:29

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.