Webmasters Stack Exchange is a question and answer site for pro webmasters. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have custom event tracking set up in Google Analytics that tracks when a visitor registers on the site. The tracking is working fine. However, GA is showing that 100% of users "exit" the site after registering. They aren't exiting however, they are just getting logged in.

Is there some reason why a user creating a session by logging in would cause GA to lose track of the visitor and think a new user had arrived? Is there any way to prevent this?

share|improve this question
up vote 4 down vote accepted

Technically they have exited the site and started a new session as a logged in user - GA is tracking them correctly from the sound it.

You would need to use custom tracking to follow them through end to end.

share|improve this answer
Thanks! 8 more to go – Justin Mar 30 '12 at 16:41
@Justin 8 more? – toomanyairmiles Mar 30 '12 at 17:27
I can't just say thanks, it says "8 more to go" for characters to enter. – Justin Mar 31 '12 at 18:15
Ha, got you! If you're happy with the answer, please click the tick and accept it. Cheers – toomanyairmiles Mar 31 '12 at 18:21

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.