My site is www.trainerroad.com and lives on Azure.
I have a customer who get's
Oops! Google Chrome could not connect to www.trainerroad.com
When trying to access our website. Yesterday they could hit our site.
I had him do an nslookup and here's what he responded with:
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\FW_Front>nslookup www.trainerroad.com Server: www Address: 10.1.10.1 Non-authoritative answer: Name: trainerroad2.cloudapp.net Address: 220.127.116.11 Aliases: www.trainerroad.com
This all looks good to me. We have many other people currenly on the site from all over the world.
I also had him do a ipconfig /flushdns before the nslookup but that didn't help.
How do I continue to diagnose this issue?