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I get this error message

Server error

The website encountered an error while retrieving http://mywebsite.com/. It may be down for maintenance or configured incorrectly. Here are some suggestions: Reload this web page later.

Is it from my host provider internal server error, or my website sytax error? How do i investigate the problem?

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Looks like a web browser error message - can you access the server hosting your site by IP address? – danlefree♦ Jul 8 '11 at 8:11
@danlefree I think my host service provider using a shared public IP. i get Website Not Located page when i try to access by IP address. – Achu Jul 8 '11 at 8:32
If your server is down, it says unable to connect. So it must be a 500 Internal Server Error which is mostly because of bad htaccess. – Sam Aug 7 '11 at 13:30

2 Answers

up vote 1 down vote

This is what you get when the server returns an HTTP code 500. Your browser sees that and displays a more friendly message. So it's an internal server error.

To investigate the problem you need to let us know a bit more information - has it ever worked? Did you change something recently? If nothing has changed and this has suddenly started happening then I'd contact your hosting company.

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No it hasn't, I just start uploading the website today. – Achu Jul 8 '11 at 8:38
If nothing works, not even a plain HTML page then it's a problem at their end and I think you need to contact their support line. – paulmorriss Jul 8 '11 at 9:48
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Do you have access to apache logs on that server? If you do check your error.log and you will have the answer ;) Usually it's in /var/log/apache2.

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