I would like to use the subdomain
www.high-res.domain.com to be accessed by external customers with specific permissions to access the site (like FTP). We use Network Solutions to house
domain.com. We recently added a new IP address to point to
www.high-res.domain.com. I gave the IP address to the company that hosts our website. I pinged
www.high-res.domain.com and it points to the correct IP address but still times out. It’s been a few weeks now and when you ping it, it still times out.
C:\>ping XXX.XXX.X.XXX Pinging XXX.XXX.X.XXX with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for XXX.XXX.X.XXX: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss).
tracert times out as well. I even went to DNS tools and a few other sites for checking this and it shows the same thing.
I recently went into the DNSmgmt on our server (wink2k3sp1) and created an A record under the DomainDnsZones which translated to a Cname when you look at it. Under the Domain it has two entries one to the subdomain and the other to the website host each with separate ip addresses. Is this correct? The website people are too busy on another project to research it further and my friends haven't gotten back to me.