This problem only rears its ugly head when opening/receiving using a version of Internet Explorer. Firefox, Safari and Chrome all work perfectly.
When a Word doc that contains embedded graphics (like screenshots) is opened in IE, a dialog box asking to choose the correct encoding appears and NONE of the available options corrects the text in the document. The images display fine, but all text is garbled beyond recognition.
Word docs that do not contain images come through fine. If the file is specifically downloaded then opened from the desktop, the problem still exists. Any ideas how to get these docs to behave in IE? I have been searching to find any similar issues and resolutions but have come up empty. I would think there were header issues except it works fine in other browsers, and other docs without images also work fine.