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I'm trying to setup a site rating survey so marketing in my company can gather feedback information about a site. I've seen before large companies using a tool which puts a small animated crosshair in the bottom right of the screen [+]. what on earth is this company called? multiple searches don't seem to bring it up!

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migrated from stackoverflow.com Mar 29 '11 at 16:40

This question came from our site for professional and enthusiast programmers.

    
I know what you mean, I've seen it myself. However I can't remember which sites I've seen it on. Can you give an example? – paulmorriss Mar 30 '11 at 7:50

A company that provides this service is: OpinionLab

And an example of this in action is here on Dell's site: look at the bottom of the page just above the country specific web sites.

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This isn't actually an answer to the question... – Rahul Mar 30 '11 at 11:23
    
You are right and I have edited my "answer" to become an answer ;-) – Digital Essence Mar 30 '11 at 12:28
    
Look down. Now look back up. Your downvote is now an upvote! (you should remove the old content from your answer now) – Rahul Mar 30 '11 at 18:26

It isn't the one with a [+], but a [Feedback] button - http://getsatisfaction.com/

http://www.crunchbase.com/company/satisfaction shows their competitors as http://uservoice.com/, http://www.feedbackify.com/, and others.

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