Webmasters Stack Exchange is a question and answer site for pro webmasters. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I recently renewed my domain for a year on BlueHost. A few days later, I decided to transfer it to GoDaddy. After transferring, GoDaddy did not show the new year that I recently paid for. After contacting their support, they blamed it on BlueHost. After contacting BlueHost support, I was given the following reply. Does anybody know if this is actually an ICANN policy, or if they're just trying to short me out of the 10 bucks.

Your domain was in the 45 day auto renew grace period. This is an ICANN policy. In short, it means that the renewal is considered tentative for 45 days and not permanent. If you transfer the domain within that 45 day period you don't get the year you paid for.

share|improve this question
up vote 1 down vote accepted

Have a read of this page here explaining the ICANN policy on auto renew, transfers and refunds:

and this ICANN page

2.3 Auto-Renew Grace Period

The Auto-Renew Grace Period is a specified number of calendar days following an auto-renewal. An auto-renewal occurs if a domain name registration is not renewed by the expiration date; in this circumstance the registration will be automatically renewed by the system the first day after the expiration date. The current value of the Auto-Renew Grace Period is 45 calendar days. If a Delete, Extend, or Transfer occurs within the Auto-Renew Grace Period, the following rules apply:

Transfer (other than ICANN-approved bulk transfer). If a domain is transferred under Part A of Exhibit B to the Registry-Registrar Agreement within the Auto-Renew Grace Period, the losing Registrar is credited with the Auto-Renew charge and the year added by the Auto-Renew operation is cancelled. The expiration date of the domain is extended by one year up to a total maximum of ten by virtue of the transfer and the gaining Registrar is charged for that additional year, even in cases where a full year is not added because of the 10-year maximum limitation.

BlueHost are within their rights but should really offer you a refund if they were "nice". Pester them for it. They have had the money refunded so they should give it back to you but a lot of these companies have ToC's giving them every right to keep your money.

GoDaddy should have added a year to your domain. So you should now be one year up on previously despite paying for two.

share|improve this answer
Hmmm, I'll keep pestering them about it. Yes, GoDaddy did give me a year, but I was considering that the justification for paying the transfer fee. Thanks a lot for the info. – Mike Cole Mar 23 '11 at 13:15
No problems. Thanks for accepting my answer. I would pester them, mention also that it would be nice to post on this popular site used by a lot of technical people that they had refunded your money otherwise it would look bad to prospective customers... Might help spur them on a bit. – Digital Essence Mar 23 '11 at 13:39
I also have a hosting account with them, which I mentioned in my email. I hope the 10 bucks they're keeping is worth the x/month they are going to lose. – Mike Cole Mar 23 '11 at 14:07

Anytime you transfer a domain from one registrar to another, it automatically adds a one year extension (renewal).

You want to check and find out if BlueHost was actually using godaddy's system to manage your domain.

Either case, anytime you paid for renewal there are no exceptions. You paid for renewal so you get a year's worth of renewal. If the domain was expired past 30 or 60 days (can't remember) then there is an additional fee to get the domain reactivate.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.