FTP GoDaddy Issues

Question

Is there a special port for godaddy servers? Do I have to call them to enable ftp support? I can login w the username and password on the control panel on godaddy.com but not on ftp. I'm not sure what I'm doing wrong. I tried using Filezilla and CuteFTP Pro using port 21 but w/ no luck.

Go Daddy's Instructions are:

1. FTP Address or Hostname: Your Domain Name
2. FTP Username & Password: You selected both of these during account creation
3. Start Directory: You should leave this blank or include a single forward slash (i.e. /)
4. FTP Port: You should enter Standard, or 21. •FTP Client. ( ◦Filezilla, ◦WS-FTP, ◦CuteFTP Pro, ◦AceFTP )

Thanks!

Answer 1

Are you following godaddy's FTP instructions?

Update

Try setting data connection type to PASV (passive mode)

Answer 2

What do the FTP client logs/terminal show in terms of errors?

In Filezilla -> View -> Message Log you will see the command/response sequence when your client attempts to login. You should be able to work out where it is going wrong from the codes.

EDIT: Wikipedia has a list of the common FTP codes

Answer 3

May sound stupid but did you put in "ftp.yourdomain.com" in for host? try that if not already.

2) Did you setup an actual FTP Account? Check here:

Hosting Dashboard > Settings > FTP Users

Create one other than "Primary FTP User" as that is typically your regular login info to the site. Once created wait a few minutes till it says its completed setup then go to your FTP Client and type in host: ftp.yourwebsite.com and username / pass on port 21. You should be set.

John
DefyGraphics LLC